Terms and Conditions
1. Introduction Welcome to ONAIR Automotive Ltd., your premier destination for high-quality air suspension products and accessories. By accessing or using our website (shoponair.ca), you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before making a purchase.
2. Products and Services ONAIR Automotive Ltd. specializes in the sale of performance air suspension products and complete management kits designed to enhance your vehicle's ride quality and performance. Our products are intended for off-road use only and are not recommended for on-road applications.
3. Ordering and Payment Orders can be placed directly through our website, and payment is processed securely via our online payment gateway. Once payment is received, orders cannot be canceled or refunded. We accept no liability for any issues arising from the misuse or improper installation of our products.
4. Shipping and Delivery We strive to fulfill orders promptly. Complete management kits are typically in stock and available for immediate shipment. However, certain air tank options may occasionally be on back order, resulting in a lead time of 2-3 weeks. Performance air suspension systems are custom-built to fit each vehicle and also require a lead time of 2-3 weeks. We offer expedited shipping options for an additional fee.
5. Returns and Exchanges Due to the custom nature of our products, we operate a strict no-return policy. All sales are final. However, if you encounter any issues with your order, please contact our customer service team, and we will work with you to resolve the issue promptly.
6. Warranty We stand behind the quality of our products and offer a comprehensive warranty to ensure your satisfaction. Our products are covered by a 365-day warranty against defects in materials and workmanship. Additionally, certain components may be covered by a lifetime limited warranty. Please refer to our warranty policy for full details.
7. Installation Services ONAIR Automotive Ltd. maintains a network of authorized installers to assist customers with the professional installation of our products. If you require assistance finding an installer in your area, please contact our customer service team for assistance.
8. Limitation of Liability In no event shall ONAIR Automotive Ltd. be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products, whether based on warranty, contract, tort, or any other legal theory.
9. Governing Law These terms and conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
10. Contact Us If you have any questions or concerns about these terms and conditions, please contact us at